Terms of use and subscription conditions

Last updated: 10 November 2026

1. Who we are

The website medappdiabetes.eu and the MedApp Diabete app are run by CIFALI & PITINO PARTNERS S.r.l.s. (“we”). Tax and VAT no. 01845150620. Registered office: Via Collepiano Ins. Produttivo 3/B, 82030 Torrecuso (BN), Italy. Contact: info@medappdiabetes.eu.

2. Nature of the service

MedApp is a tool to support wellbeing and physical activity. It does not provide diagnosis, treatment or medical advice and does not replace the advice of your doctor or health professionals. Before starting any exercise programme, especially if you have diabetes or other health conditions, talk to your doctor.

3. The service

MedApp is a mobile app that offers personalised workouts based on the user’s available days, fitness level and goals, a workout calendar, progress tracking and informative content. The service is intended for adults. The website is for information only: nothing is sold on the website.

4. Subscription, prices and payment

Access to the app’s features is through an auto-renewing subscription lasting 1, 6 or 12 months. Prices are shown in the app and on the Pricing page of the website, in euros and VAT included; the final price shown in the app at purchase may vary by country and currency. The subscription is bought only in the app, through the App Store (Apple) or Google Play (Google). Payment is handled by the store, not by us: we do not see or store your card details.

5. Renewal and cancellation

The subscription renews automatically at the end of each period, at the same price and for the same length, until you cancel. You can cancel at any time from the subscription settings of the App Store or Google Play, before the renewal date (according to your store’s rules). The subscription stays active until the end of the period already paid for.

6. Refunds and right of withdrawal

Purchases and refunds are handled by the App Store or Google Play under their own rules: to request one, follow your store’s procedure. Consumers’ legal rights remain unaffected, including those on withdrawal and remedies if the service does not work or does not match its description. If in doubt, write to us at info@medappdiabetes.eu.

7. Permitted use and intellectual property

All content (videos, texts, logos, graphics, software) is protected by copyright. The licence is personal, non-exclusive and non-transferable: you may not resell, share or publish the content.

8. Limitation of liability

You do the exercises at your own responsibility, respecting your limits and your doctor’s advice. To the extent permitted by law, we are not liable for damage arising from incorrect use of the content. Consumers’ mandatory rights remain unaffected.

9. Privacy

We process your data as described in the Privacy Policy.

10. Governing law

Italian law applies, without prejudice to the mandatory consumer-protection rules of the country where you live.